Frequently Asked Questions
General Salon questions
Yes, provided your image has not previously been awarded an acceptance or better in the North Shore Salon.
- If you are a first time entrant, firstly you need to create an account. Click on the "Create an account" link under the login panel at the right of the screen. You will need to fill in your details, and submit the form. An email will be sent to you with further instructions.
- If you have entered previously, you already have an account. If you have forgotten your username or password, you can retrieve them by clicking on the "forgotten password" link. And if you have forgotten your username AND changed your email address, just create a new account and we will sort it out later.
- Once logged in, you will see a new menu item "Entry Form". Select that menu item to be presented with the Salon Terms and Conditions.
- When you have accepted the terms, you will be shown a form where you can input the details of the images you want to enter.
- You can revisit the entry form as often as you like, although you only need to agree to the T&C once. The system remembers where you got to, and allows changes, deletions and additions.
- When you have entered all your titles and uploaded all your images, "Finalise" your entry by clicking on the link provided, and don't forget to send your prints and entry fee to the Entry Co-ordinator as specified on the entry form and conditions of entry.
Prints will be returned in the packaging they were received in to New Zealand addresses only, except by prior arrangement and payment of the extra costs involved. The cost of return is subsidised by Post Haste Ltd
- Desmond Burdon
- Diane Costello
- Eva Polak
- Harry Janssen
- Megan Jenkinson
- Mike Hollman
In addition to the trophies and medals, award recipients receive national publication of their images in a number of New Zealand photography magazines including PSNZ Camera Talk and the Salon's Yearly Catalogue.
Digital copies play NO part in the judging process for prints, but we will need digital copies of your images for publication purposes if you win awards. Although you may send these on a CD with your prints, you would be better doing it online. That way you are in full control and your digital copies are secure. If you send us a CD, we will simply upload them in the same way for you.
You can change all your personal details yourself on-line at any time, up until you have printed the "Entry form for final submission" No changes can be made by you after this point, so if you need to change your contact details after that, please let us know as soon as possible by email to Salon Secretary.
Issues concerned with money
No. The aim of the Salon is to advance and promote photography in New Zealand. Entry fees are designed so that the Salon breaks even. Any excess of funds over expenses received by way of sponsorship etc. is returned to the competition in the form of equipment and process improvements. Committee member's time is also provided free.
The Salon accepts cash, cheques and internet payments. It does not accept "over the counter" bank deposits, nor credit cards. If making payment by internet banking please deposit to the Salon's bank account: No:- 03 1510 0017915 00. Please be sure to show your Entrant Number and your surname in the details box. Your Entrant Number can be found on the top of the entry page.
We will email you to let you know that we have received an entry without a fee and tell you how to pay. If the fee is not received by the closing date your entry will be withdrawn. There are NO exceptions to this.
You may also order up to 10 catalogues at the cost price of $NZ38.
You need to include your surname and Entrant-ID in the bank reference data, so that it shows on our bank statement. Once we have found your remittance in our statement, you will then be emailed, confirming receipt of your entry.
Questions relating to the preparation and submission of physical entry forms
No. We do not require you to send us a physical entry form, although, when you finalise your entry, one will be prepared for you for your records. We can get all the information we need directly from the computer.
You may, however, find that it is convenient for you to have one printed - to make notes on etc.
When you have logged into the system and selected the "Entry Form" menu item, links will appear that allow you to print a "blank" entry form, or a "proof" copy of your entry depending on how far you have progressed into the system, and to "finalise" your entry if appropriate. Any of these links will cause an entry form to be printed for you, personalised with all the information you have entered.
The entry form is produced as a "PDF" file. What your computer does with a PDF file depends on what personalisation you have done. However, the default is to display the file in a browser window just like normal data, but with an added toolbar at the top. It is possible that the toolbar will be hidden, in which case pressing "F8" should unhide it. One of the icons in that toolbar will be a printer icon, and clicking that will operate the normal printing process.
The operating instructions and the entry form are "PDF" files. Google Chrome has a built-in PDF viewer that is enabled by default, unlike the other browsers that use Adobe's PDF reader. To print the form, click on the form with the right mouse button, which should open a menu with a "Print" option. You may need to open the PDF into a new window or tab, which you do by "right-clicking" on the link to the document in question, then you can use ctrl+P or right click on the PDF and use the context menu to print the form.
You can print as may proof copies as you like, including none at all. The proof is provided purely for your convenience to aid in checking the accuracy of your entry. If you find a mistake, you can go back to the system and make the appropriate changes. The final entry form, on the other hand is a mandatory part of your entry, and you need to create one in order to finalise your entry. You may print it as many times as you like, but once created for the first time, your details are locked, and an email is sent to the salon entries co-ordinator to advise him to expect your fees shortly. If you are only submitting digital images, and paying via the internet, you do NOT have to send us the printed entry form. If you are sending prints, or a payment through the post, it would be sensible to include a copy to act as a covering letter, however we do not actually need to receive a printed copy. The act of creating it, and the receipt of your fee is all that is required of you. If you find you need to make a change to your personal details or your digital images after the creation of the final entry form, you will need to get the assistance of the Entries Co-ordinator.
The entry form proof is provided for your convenience to aid in checking the accuracy of your entry. If you find a mistake, you can go back to the system and make the appropriate changes. You can't directly modify the form, rather you must go back into the system, correct the underlying data, and reprint. Once you have prepared your final entry form for printing, your details are locked, and you can make no further changes to your data. If you find you need to make a change after this point, you will need to get the assistance of the Entries Co-ordinator.
Questions relating to the Catalogue
- Catalogues are for Salon Entrants only, and are NOT for general sale.
- When you enter, you may order up to 10 catalogues at the cost price of $NZ38.
- Salon entrants who ordered at least one, but less than the maximum allowed can order more copies at $NZ38 whilst the catalogue is being prepared. You can order more copies after the initial distribution, but at extra cost.
- Please note that you may give the catalogues away, but they are NOT to be sold.
The catalogue is a high quality book containing copies of all the photographs accepted into the Salon. It represents a snapshot of the "state of the art" in New Zealand, and will be a source of inspiration for the future.
Before the 2013 Salon, the catalogue was heavily subsidised by sponsorship, and each entrant received one copy. In 2013 we are changing the system so as to reduce our dependance on sponsorship, and to avoid situations such as where an entrant in only one category paid an entry fee less than the cost of the catalogue, or where a married couple received two copies, where only one was needed. We are selling the catalogue at cost price.
We are quite sure you will not regret your purchase.
No, it is not mandatory. However, we earnestly recommend that you do order one. The catalogue is a high-quality book which we are selling at cost price, and that price depends on the quantity we order. Orders placed after the initial delivery can be fulfilled, but at a substantially higher price.
For print entries, there are no special requirements, apart from being a jpeg file. The winning images will be printed at about 17 or 18 cms on the longest size, so a file of 2500 pixels on the longest side will give superb results, and 1440 is perfectly adequate. Images larger than that will be downsized anyway, so there is no point in submitting any more pixels than that. If you have an eight megapixel camera, or your cropped image is less than 8 megapixels, just upload it with no more consideration. Images larger than that should be resized.
For digital entries, the image as judged will be used for the catalogue.
Questions relating to the operation of the Entry System
Yes - we don't disclose any of your personal information to anyone.
We have built into our system a number of very secure checks and are absolutely confident that your photos and information are secure. By uploading your images online you will also avoid the possibility of your CD going astray.
No. We do not give your details to anybody else without your permission, and will only contact you regarding Salon matters.
Our server sent out a confirmation email immediately. Check you typed your email address correctly. Some ISPs (including Xtra/Yahoo) hold back emails from new contacts the first time, as a method for stopping spam. The idea is that a spammer will not retry, whereas a genuine contact will. Our system will keep retrying for a couple of days before giving up. Please allow your server to wait an hour. If you have not received confirmation after this time please check your spam folder. If there is still no confirmation after 24 hours, please contact us by telephone.
You can make changes at any time, up until you have printed the "Entry form for final submission" No changes can be made by you after that point, so be sure that you are completely happy before this final step. To change an image you already uploaded, you have to delete the entry and start again with that image. Other images remain unaffected.
Because we have printed labels to attach to your prints etc., and would not be aware of changes made by you. Changes can still be made, but we need to alter paper as well as computer records. Just contact us for help.
Yes. You can change it at any time, and to any word or phrase.
The Login screen has a Forgot? button. If you click on that with nothing entered in the userid and password fields, the system will ask you for your email address, and send an email to there with a list of all the userids registered to that email address. If you click the Forgot? button having entered your userid, the system will (after checking with you) change your password to some random data and email you the result.
Yes. Although we prefer you to operate the on-line system yourself, we will be happy to take your entry in the traditional way. How you may go about it is detailed in the conditions of entry on the back of the entry form, which is available here or on application to the Secretary.
Questions related to digital image files.
Our system renames your file on upload, and the name of the file in your computer is ignored. So, it simply doesn't matter how you name your digital image. The title that you enter in the entry form page is important, however, Although it forms no part of the file name, it is used when judging, preparing the catalogue and displaying the results on the website.
There are no special requirements, apart from being a jpeg file. The winning images will be printed at about 17 or 18 cms on the longest size, so a file of 2500 pixels on the longest side will give superb results, and 1440 is perfectly adequate. Images larger than that will be downsized anyway, so there is no point in submitting any more pixels than that. If you have an eight megapixel camera, or your cropped image is less than 8 megapixels, just upload it with no more consideration. Images larger than that should be resized.
No. you can login or out at any time, and upload your images in batches or individually in one or several sessions.
No. There is no loss of quality.
No. Only Salon personnel and people who know your userid and password can get at your images. The images are stored in a location on the server that is NOT accessible over the internet except via our own entry system.
When an image has been uploaded, a thumbnail appears on the website. If you can see the thumbnail, your image IS uploaded correctly. When you have printed your "final entry form", we will email you confirmation of what you have entered. If you do not receive an upload confirmation email immediately after having printed this form, then please wait for an hour before contacting the salon by email.
Images will be displayed for judging in a colour managed environment, so whatever profile you use will be honoured. The monitors and projectors in use will use the perceptual model to convert whatever you embed. If no profile is embedded, we will assume sRGB IEC61966-2.1.
PPI is irrelevant. It is common to ask for 72 ppi for displayed images and 240 or 300 ppi for printed images, but these are only conventions, and have no real meaning - at least, to us.
We measure our images in megapixels, which is arrived at by multiplying the number of pixels across the image by the number of pixels up the image. When laid out inside the computer, each pixel takes up 3 or 4 characters depending on the software. So, a 8 megapixel image will take up 32 megabytes of storage when being processed by the computer. When written out to a jpeg file, the image is compressed - even if you ask for 100% quality, so will be much smaller as a file than would otherwise be the case. Trying for an arbitrarily small file by using too high a jpeg compression can be damaging to quality, so we are imposing no file-size restrictions. Our system will not accept more than 40MB in one upload session, so if you might exceed that, you would have to upload your images in several sessions.
As soon as an image is uploaded and before you see the confirming thumbnail, the server checks the uploaded image for size, and if necessary, reduces it. The software used is "Image Magick". It is a very slow process, so you are advised to resize your images before uploading.
Yes. Click on a thumbnail in the menu panel. Your browser will open a new window containing your image at 100%. This works both for images for judging and images for publication (where 100% will probably be greater than your screen size). To view the image full-screen, exactly as the judge will see it, press F11 - (unless your browser is Safari, or you are using a Mac.). Press esc to quit.